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Department of Health
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Getting Started Introducing the Knowledge Management Learning Resource
Introducing Knowledge Management and the Knowledge Management Framework
Taking Stock – Self Assessment Exercise
Tools and Techniques Overview of Process
Technical  Technology: Web 2.0 Tools for Knowledge Management
Resources  Case Study: Quality Observatory and Maidstone Library MRSA Project
 Knowledge Management Case Study: Maidstone and Tunbridge Wells
 Measuring Quality: The View from the Observatory
 Useful Links
   Feedback
   
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Learning Before Stage Learning During Stage Learning After Stage Facilitated Learning Before Action Reviews Peer Assists After Action Reviews Knowledge Retrospects Collaboration Knowledge Assets Knowledge Assets-Presentation Collaboration Knowledge Harvesting Knowledge Assets